Querent
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For managers

Coach your team. With real numbers.

See how every rep is quoting, winning and protecting margin. Find what your top reps do well and help the rest of the team do the same.

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Team performance, SLC branchSample data
Win rate
33%
Coaching ideas
3
Below floor
2
Avg margin
33.4%

Learn from your best. Help everyone get there.

Win rate, margin, speed to quote and upsells for every rep, next to the team average. Querent points out what is working and where a rep could use support.

Quote win rate, last 90 daysWhite line: team average 33%. Sample data
Elena R.
42%Exceeding
Brandi K.
36%On track
Jordan P.
31%On track
Marcus T.
19%Room to grow
Coaching ideas this month
What Elena R. does wellUpsells
Adds a suggested item on most quotes. A habit worth sharing with the team
Coaching opportunity for Marcus T.Speed
Quotes wait 2 days before sending. Faster replies win more often across the team
Gloves margin slipping27.9%
Safety and PPE across all reps, under the 30% floor

Floors you set. Exceptions you approve.

Set a minimum margin for each category. When a rep needs to go under it, the request comes to the right person with the context attached.

CategoryFloorCan approve below
Fasteners28%Branch manager
Abrasives30%Branch manager
Safety and PPE30%Branch manager
Rigging and tie-downs32%Sales director
Welding supplies26%Sales director
Approval request
Q-24817, nitrile gloves at 26.6%
Brandi asked to hold the price to keep the order. Ridgeline buys about 4 cases a month.
ApproveSend back

Every rep, side by side.

Open quotes, overdue work and margin for each rep, updated as quotes move.

RepOpenOverdueAvg marginOpen value
Brandi K.9133.8%$18,420
Marcus T.7231.2%$12,960
Elena R.5035.1%$9,875
Jordan P.3032.7%$4,310
Sample data

Analytics that run themselves. Nothing to export.

Quotes boardEvery open quote by stage, from draft to accepted, with the rep who owns it.
Overdue and agingQuotes waiting too long on a rep or a customer move to the top, by the rules you set.
Margin by categoryTrack margin for each category, branch and customer, and see where it is slipping before the month closes.
Speed to quoteHow long each rep takes from request to sent quote, and how that changes win rate.
Win and lossSee which quotes turned into orders, which expired, and the margin on each.

Ready to quote? Bring a request your team handled last week.

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