For your customers

Ask for a quote the way you ask anything.

Buyers ask in plain language, in their AI assistant or in Querent chat. They get a quote they can accept or change in the same thread.

What would 10 boxes of 1/2-13 hex cap screws and 4 cases of nitrile gloves cost for Thursday pickup?

Querent

Both are in stock at SLC. Your rep, Brandi, is reviewing the quote now. You will have it within the hour.

Quote Q-24817 is ready

$1,122.40

Valid until Oct 25

AcceptAsk for changes

Where customers ask.

01

In their AI assistant

Buyers ask the assistant they already use. Querent answers with your prices and stock.

02

In Querent chat

A chat on your site or a shared link, where the quote, questions and changes stay in one thread.

Customers accept or ask for changes on the quote itself. The rep sees it right away, and every version is kept.

Change request

Can you hold the straps for pickup at Ogden instead?

Rep notified

Brandi sees the request on Q-24817

Revised quote sent

Straps moved to Ogden. Total unchanged

Waiting on customer

Valid until Oct 25

Quote history, Ridgeline Mechanical Contractors

Quote	Date	Total	Status
Q-24817	Oct 9	$1,122.40	Changes
Q-24791	Oct 9	$96.00	Sent
Q-24789	Oct 6	$360.80	Sent
Q-24816	Sep 23	$655.25	Accepted

Can a customer get a PDF?

Yes. Every quote can be downloaded as a PDF with your branding, terms and validity date.

Who sees the customer's request?

The rep assigned to the account, and their manager if a line needs an approval.

Are prices shown before a rep approves?

No. Querent can confirm stock and timing right away, but prices go out only after a rep approves the quote.